Terms of Service
Terms of Service
How do I pay ?
How do I pay ?
To share your feelings is a fantastic job, but to attach a piece of it to a gift you need a magic formula. Payments for this can be made as follows:
– By card: When you choose to pay with the card, the order is confirmed when the amount of the order has been withdrawn from the card, and your card will be debited with the purchased amount before the delivery.
All payment details are treated with high security and protected by banks, we don’t store any of your payment details in our platform intelligenttech and all are treated and operated by Bamboora and Handelsbanken in high security behind a firewall.
To share your feelings is a fantastic job, but to attach a piece of it to a gift you need a magic formula. Payments for this can be made as follows:
– By card: When you choose to pay with the card, the order is confirmed when the amount of the order has been withdrawn from the card, and your card will be debited with the purchased amount before the delivery.
All payment details are treated with high security and protected by banks, we don’t store any of your payment details in our platform intelligenttech and all are treated and operated by Bamboora and Handelsbanken in high security behind a firewall.
Order Processing
How long does the gift wait to receive its piece of soul and to start traveling to the seas and lands?
1-6 working days. We process gifts with your feelings in our factory according to the normal schedule – from Monday to Friday, from 9:30 to 17:00 – without abuse of magic and making sure they have the perfect amount of soul.
And if there will be cases, days, or periods in which we will not be able to make deliveries, then, don’t worry, we have Facebook, Instagram, and a site where we will announce.
How long does the gift wait to receive its piece of soul and to start traveling to the seas and lands?
1-6 working days. We process gifts with your feelings in our factory according to the normal schedule – from Monday to Friday, from 9:30 to 17:00 – without abuse of magic and making sure they have the perfect amount of soul.
And if there will be cases, days, or periods in which we will not be able to make deliveries, then, don’t worry, we have Facebook, Instagram, and a site where we will announce.
Exchange & Return Conditions
We believe that the only case in which you want to return a gift with feelings is when it has no feeling – which is not the case here. Honestly, we believe so much in the power of our smart products that we want to be in no return.
How long do the products have a warranty?
We offer a warranty of 24 months for our products which can be replaced within 72 hours from the return date.
The client has the right to return uncustomized products within 14 days as per the EU law, and for 2 years the client has the right to any complaint about the technical defect in the product.
However, if it happens, a return or replacement can be made within 30 days for products that have a defect even if it’s customized, for uncustomized products you have the right to return them within 14 days. You need the gift guarantee and the tax receipt proving the purchase.
– refund (which is made in a maximum of 7 working days)
Please take these aspects into account when you want to make a return:
– if you notice operation problems, in a maximum of 30 days you can request the return of the product. The product must be sent in the original packaging, together with the original documents of the respective transaction. In this case, we can replace it with an identical or similar one. If unfortunately, it shows signs of wear or damage, there is nothing we can do
What personal data do we process?
Our data policy means that we save and handle as little of your data as possible. This means that we only use the data that is necessary to process your order and maintain communication with you. The personal data we collect for you as a customer is as follows:
Name
Address (delivery and billing address
Email address
phone number
Customer number
Shopping history
IP address and information about the use of the website
Personal data that you enter when contacting Intelligenttech.
In order to process your order completely, we hand over your data to our partners, for example, PostNord, DHL, and UPS through the Fraktjakt and Grossist platforms. We also collect your address information from third-party services for address updates. We may hand over information to our suppliers, for example in the event of a complaint or a spare part purchase. In connection with a spare part purchase, When you visit our website, we save the following data for administrative and technical reasons: type and version of the browser used, date and time of the visit, and your IP address. This information is anonymized and used in the production of statistics and in the improvement of our e-commerce platform. The anonymized data is separated from your personal data, saved in a secure system, and cannot be linked to a specific person. This means that your personal data will always remain protected.
How is personal data protected?
Intelligenttech, has taken all necessary security measures to protect your personal data and you can feel completely safe when you provide personal data to us. We prevent improper access, dissemination, and change, i.a. by saving personal data in databases that are protected by authorization control and a firewall. When communicating about your personal data to partners, there is always a personal data processing agreement as a basis, and the communication is encrypted.
We believe that the only case in which you want to return a gift with feelings is when it has no feeling – which is not the case here. Honestly, we believe so much in the power of our smart products that we want to be in no return.
How long do the products have a warranty?
We offer a warranty of 24 months for our products which can be replaced within 72 hours from the return date.
The client has the right to return uncustomized products within 14 days as per the EU law, and for 2 years the client has the right to any complaint about the technical defect in the product.
However, if it happens, a return or replacement can be made within 30 days for products that have a defect even if it’s customized, for uncustomized products you have the right to return them within 14 days. You need the gift guarantee and the tax receipt proving the purchase.
– refund (which is made in a maximum of 7 working days)
Please take these aspects into account when you want to make a return:
– if you notice operation problems, in a maximum of 30 days you can request the return of the product. The product must be sent in the original packaging, together with the original documents of the respective transaction. In this case, we can replace it with an identical or similar one. If unfortunately, it shows signs of wear or damage, there is nothing we can do
What personal data do we process?
Our data policy means that we save and handle as little of your data as possible. This means that we only use the data that is necessary to process your order and maintain communication with you. The personal data we collect for you as a customer is as follows:
Name
Address (delivery and billing address
Email address
phone number
Customer number
Shopping history
IP address and information about the use of the website
Personal data that you enter when contacting Intelligenttech.
In order to process your order completely, we hand over your data to our partners, for example, PostNord, DHL, and UPS through the Fraktjakt and Grossist platforms. We also collect your address information from third-party services for address updates. We may hand over information to our suppliers, for example in the event of a complaint or a spare part purchase. In connection with a spare part purchase, When you visit our website, we save the following data for administrative and technical reasons: type and version of the browser used, date and time of the visit, and your IP address. This information is anonymized and used in the production of statistics and in the improvement of our e-commerce platform. The anonymized data is separated from your personal data, saved in a secure system, and cannot be linked to a specific person. This means that your personal data will always remain protected.
How is personal data protected?
Intelligenttech, has taken all necessary security measures to protect your personal data and you can feel completely safe when you provide personal data to us. We prevent improper access, dissemination, and change, i.a. by saving personal data in databases that are protected by authorization control and a firewall. When communicating about your personal data to partners, there is always a personal data processing agreement as a basis, and the communication is encrypted.
Exchange & Return Conditions
To share your feelings is a fantastic job, but to attach a piece of it to a gift you need a magic formula. Payments for this can be made as follows:
– By card: When you choose to pay with the card, the order is confirmed when the amount of the order has been withdrawn from the card, and your card will be debited with the purchased amount before the delivery.
All payment details are treated with high security and protected by banks, we don’t store any of your payment details in our platform intelligenttech and all are treated and operated by Bamboora and Handelsbanken in high security behind a firewall.
Order Processing
How long does the gift wait to receive its piece of soul and to start traveling to the seas and lands?
1-6 working days. We process gifts with your feelings in our factory according to the normal schedule – from Monday to Friday, from 9:30 to 17:00 – without abuse of magic and making sure they have the perfect amount of soul.
And if there will be cases, days, or periods in which we will not be able to make deliveries, then, don’t worry, we have Facebook, Instagram, and a site where we will announce.
We believe that the only case in which you want to return a gift with feelings is when it has no feeling – which is not the case here. Honestly, we believe so much in the power of our smart products that we want to be in no return.
How long do the products have a warranty?
We offer a warranty of 24 months for our products which can be replaced within 72 hours from the return date.
The client has the right to return uncustomized products within 14 days as per the EU law, and for 2 years the client has the right to any complaint about the technical defect in the product.
However, if it happens, a return or replacement can be made within 30 days for products that have a defect even if it’s customized, for uncustomized products you have the right to return them within 14 days. You need the gift guarantee and the tax receipt proving the purchase.
– refund (which is made in a maximum of 7 working days)
Please take these aspects into account when you want to make a return:
– if you notice operation problems, in a maximum of 30 days you can request the return of the product. The product must be sent in the original packaging, together with the original documents of the respective transaction. In this case, we can replace it with an identical or similar one. If unfortunately, it shows signs of wear or damage, there is nothing we can do
What personal data do we process?
Our data policy means that we save and handle as little of your data as possible. This means that we only use the data that is necessary to process your order and maintain communication with you. The personal data we collect for you as a customer is as follows:
Name
Address (delivery and billing address
Email address
phone number
Customer number
Shopping history
IP address and information about the use of the website
Personal data that you enter when contacting Intelligenttech.
In order to process your order completely, we hand over your data to our partners, for example, PostNord, DHL, and UPS through the Fraktjakt and Grossist platforms. We also collect your address information from third-party services for address updates. We may hand over information to our suppliers, for example in the event of a complaint or a spare part purchase. In connection with a spare part purchase, When you visit our website, we save the following data for administrative and technical reasons: type and version of the browser used, date and time of the visit, and your IP address. This information is anonymized and used in the production of statistics and in the improvement of our e-commerce platform. The anonymized data is separated from your personal data, saved in a secure system, and cannot be linked to a specific person. This means that your personal data will always remain protected.
How is personal data protected?
Intelligenttech, has taken all necessary security measures to protect your personal data and you can feel completely safe when you provide personal data to us. We prevent improper access, dissemination, and change, i.a. by saving personal data in databases that are protected by authorization control and a firewall. When communicating about your personal data to partners, there is always a personal data processing agreement as a basis, and the communication is encrypted.